Privacy Policy

Last updated: January 2025

At QuoteArt Shop, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or make a purchase.

1. Information We Collect

Personal Information

When you make a purchase or create an account, we may collect:

  • Name and email address
  • Shipping and billing address
  • Phone number (optional, for delivery notifications)
  • Payment information (processed securely by Stripe)

Automatically Collected Information

When you browse our website, we automatically collect:

  • IP address and browser type
  • Device information
  • Pages visited and time spent
  • Referring website

2. How We Use Your Information

We use the information we collect to:

  • Process and fulfill your orders
  • Send order confirmations and shipping updates
  • Respond to customer service requests
  • Improve our website and products
  • Send marketing communications (with your consent)
  • Detect and prevent fraud

3. Information Sharing

We do not sell your personal information. We may share your information with:

  • Fulfillment Partners: To produce and ship your orders (Prodigi)
  • Payment Processors: To process payments securely (Stripe)
  • Analytics Services: To understand website usage (Plausible - privacy-focused)
  • Email Services: To send transactional emails (SendGrid)

4. Cookies and Tracking

We use cookies to improve your experience on our website. Cookies are small text files stored on your device that help us:

  • Remember your shopping cart
  • Keep you logged in
  • Remember your currency preference
  • Understand how you use our website

We use Plausible Analytics, a privacy-focused alternative to Google Analytics that does not use cookies and does not track individuals.

5. Data Security

We implement industry-standard security measures to protect your information:

  • SSL/TLS encryption for all data transmission
  • Secure payment processing through Stripe (PCI-DSS compliant)
  • Regular security updates and monitoring
  • Limited access to personal data on a need-to-know basis

6. Your Rights (GDPR)

If you are in the European Union, you have the right to:

  • Access: Request a copy of your personal data
  • Rectification: Request correction of inaccurate data
  • Erasure: Request deletion of your data ("right to be forgotten")
  • Portability: Request your data in a portable format
  • Object: Object to processing of your data
  • Withdraw Consent: Withdraw consent for marketing communications

To exercise these rights, please contact us at privacy@quoteartshop.com.

7. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law.

  • Order data: Retained for 7 years for tax and legal purposes
  • Account data: Retained until you delete your account
  • Marketing data: Retained until you unsubscribe

8. Children's Privacy

Our website is not intended for children under 16. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

9. International Transfers

Your information may be transferred to and processed in countries outside your own, including the United States and European Union. We ensure appropriate safeguards are in place to protect your data in accordance with this policy.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.

11. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us:

Have questions about your privacy?

Contact Us